Avis

Avis - Jan

Découvrez ce que les clients Cowboy ont à dire sur leur vélo et leur expérience de rider.

  • Jan ★★★★

    Mortsel 05 Jan 2020 Modèle 2019

    No standard mudguards, still waiting on mine. Had 2 flat tires in about 2weeks time. The tires the bike comes with are a joke. All other aspects are perfect!

    Réponse de Cowboy

    Hello Jan,

    Thank you for your feedback

    Cowboy mudguards are now available for purchase on our website!

    We realize that unexpected flat tyres are super frustrating, especially on new bikes. We have witnessed how flat tyres have impacted our customers last year and regret the frustration caused among our community.
    So, we were pleased to offer solutions to help our customers enjoy the ride with more confidence and less anxiety, while maintaining the sleek design, ride feeling and comfort of our tyres.
    Existing customers have received Flat-Away™ tyre liners. Flat-Away is a felt tape, reinforced with DuPont Kevlar® fibre, to help improve tyre’s puncture resistance. We tested the performance of this product with Cowboy riders on the field and conducted rigorous “nail puncture tests” in a German test laboratory. We learned that an original Panaracer tyre, fitted with a Flat-Away liner, offers 5x more protection than a Panaracer tyre alone.
    So, we were pleased to offer solutions to help our customers enjoy the ride with more confidence and less anxiety, while maintaining the sleek design, ride feeling and comfort of our tyres.

    It's great to see that you're happy with your bike!

    The Cowboy Team

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